Learning outcomes

• Evaluate your personal and professional goals.
• Understand how to build trust and relationships with the important criteria for effective feedback.
• Discuss the importance of meeting management and delegating effectively.
• Enhance your ability to communicate with others in meetings and difficult situations.
• Learn simple problem-solving techniques that can be applied to all problem types.
• Discover how you can prepare for and embrace the forces of change.
• Understand the challenges of management
• Create an action plan for developing your career as a manager.

Who is the course for

Team Leads, Newly promoted employees, Supervisors, Managers

Modules

Content available from manager@reskillnet.ie

This course is available both in-class (2-days) and online (4 x 3-hour virtual classes), based on demand.

Trainer Profile

• Chris McDonagh, Senior Partner and Business Consultant with CMD Group is a much sought-after trainer and speaker in Ireland and the UK.
• His motivation and enthusiasm together with his high energy level brings life to a classroom and energises the learners. His real-life experiences coupled with his thorough knowledge of the subject matter ensures all learners will gain an abundance of skills that will transfer to the workplace.
• For the past 25 years he has built up a very successful Training Business in Ireland and the UK. His ability to reach out to everyone regardless of their position or status makes him a trainer of choice.
• Chris is a Director of the International Federation of Training & Development Organisations and represents Europe on the Board.